(25 Reviews)5.0 Timeliness 4.9 Service Excellence 4.9 Value 4.6 Would Recommend 5.0 $50,000+ 250 - 999 employees Sofia, Bulgaria Dreamix is a software development company founded in Sofia, Bulgaria in 2007. The firm’s 66 employees supply services in custom software development, enterprise app ...
Rating: 4.4/5 ⭐️ (30+ reviews)Gupshup is a conversational AI platform that provides businesses with tools for messaging and chatbot development. Aside from WhatsApp, it also comes with the ability to automate your conversations on multiple channels, such as Instagram, Viber, SMS, and the...
In the case of conversational robots, literature reviews indicate that the main theoretical frameworks are the TAM and UTAUT (Alsharhan, Al-Emran, and Shaalan Citation2023; Gatzioufa and Saprikis Citation2022). This statement can also be verified in Table 1. Table 1. A review of the ...
But the bot didn’t have the logistical data—the flight, hotel, and car data. All it could offer me were the observations of people who had written about the places I wanted to go on travel blogs or in reviews on the web. It didn’t have access to the big database that holds all...
As chatbots become more advanced and popular, marketing research has paid enormous attention to the antecedents of consumer adoption of chatbots. This has
But why is Hebrew so much harder for the ChatGPT AI chatbot? Writing in theCalcalist, Yudi Bar On, founder and CEO of the Israeli AI firm Kaleidoo, explained that there were three main reasons for this. The complexity inherent in the Hebrew language ...
Therefore, our study investigates the impact of negative user experiences with chatbots on perceptions of hospitality and tourism brands, particularly in relation to the development of brand hate. This focus addresses the need for a more comprehensive understanding of brand hate, as current literature...
optimised for banking interactions. Despite their effectiveness, the preference for human interaction in complex scenarios suggests chatbots complement rather than replace human service. This research highlights the potential of AI-enabled chatbots to enhance customer experience, though their development must...
Despite legitimate concerns, we support continued AI research and development because the potential benefits to society, health care, and public health are immense. However, LLM technology should not be adopted carelessly. Cambridge Analytica serves as a reminder that even if user inputs remain ...
3. Hypotheses development Value is created or realized by customers' use of context and process during service provision (Fang, 2019). Interactions with resources offered by a firm generate value for customers, who function as active participants in integrating skill and knowledge for value cocreatio...