If Amazon Q chooses the wrong service, update the case with the correct service. If your question has to do with multiple services, specify the service that's most applicable. To contact Support about an Amazon Q feature that is part of another AWS service, create a support case for the ...
Agent workspace enables interacting with customer contacts, viewing information, creating cases, searching knowledge articles, setting status, and transferring contacts. October 4, 2024 Connect › adminguideDownload and review Amazon Connect Contact Control Panel (CCP) logs CCP logs enable troubleshooting...
In the following image, John is the name of the customer, BOT is the Amazon Lex bot, and Jane is the name of the agent. What do the timers at the top of the chat tabs mean? When you're in a chat conversation with a contact, you'll see two timers at the top of the chat ...
Amazonis a major company that hires people to chat with customers. They regularly employ chat support representatives to deal with questions from customers. As a customer service agent, you’ll mostly be chatting with consumers to cater to their shopping queries and needs. Tip:Amazon does a lot...
Agent workspace enables interacting with customer contacts, viewing information, creating cases, searching knowledge articles, setting status, and transferring contacts. October 4, 2024 Connect › adminguide Download and review Amazon Connect Contact Control Panel (CCP) logs ...
Agent workspace enables interacting with customer contacts, viewing information, creating cases, searching knowledge articles, setting status, and transferring contacts. October 4, 2024 Connect › adminguideDownload and review Amazon Connect Contact Control Panel (CCP) logs CCP logs enable troubleshooting...
例如：" Dear customer, thank you very much for buying our products and supporting our small business. If you have any comments or suggestions about our products, it is very important to us that you leave your valuable comments on Amazon. Thanks again for your support!
“Add the below keywords to the above Amazon listingbullet points:”在这里需要强调的一点是，ChatGPT只是个工具，它也会犯错。我们在得到生成的文案后，还是需要二次修改和润色的，不要指望它一劳永逸。二、用ChatGPT写红人开发信 首先，你需要先让ChatGPT寻找适合的红人，那你就可以问它:“Who are Instagram...
Agent training guide for the Contact Control Panel (CCP) and agent workspace in Amazon Connect Agent workspace enables interacting with customer contacts, viewing information, creating cases, searching knowledge articles, setting status, and transferring contacts. October 4, 2024 Connect › adminguide...
AWS Support case management in Amazon Q Developer is available at no additional cost in Regions where Amazon Q Developer is offered. Note To interact with support cases in chat channels, you must have a Business, Enterprise On-Ramp, or Enterprise Support plan. If you attempt to take action ...