➜ KNOWLEDGE FOR AI AGENTS Train your AI agents to provide smarter, more context-aware responses by equipping them with knowledge from a variety of sources. Combine static and dynamic knowledge to enhance agent performance. • Upload files like PDFs, DOCs, and spreadsheets to ...
Currently, Power Virtual Agents doesn't support Microsoft Entra ID B2C (Microsoft Entra B2C) authentication. It supports only anonymous Retail Cloud Scale Unit (RCSU) calls to get product availability or interact with other anonymous APIs. Calls to authenticated APIs via Power Virtual Agents chatbot...
Set up a workstream to define a chat channel with a context variable and routing rule to route the message to a bot or an agent. Task: Assign the Omnichannel agent security role To assign the Omnichannel agent security role, follow these steps: ...
We could also adapt the code to transfer to an agent, by replacing our skill attribute with 'agent':'AgentNickname' in our JObject. Our Escalation.cs code is shown below:[snippet slug=qnaescalation_escalationdialog line_numbers=false lang=c-sharp]...
but also valuable input prior to engaging in a conversation with a customer. For example, you could use a prechat survey to capture information such as the customer's name, or case that they're inquiring about. When the conversation is handed-off to an agent, this information can be used...
You could also use the services ofMicrosoft Answer Desk, a live paid Tech Support site, to chat with a Microsoft Support executive. Microsoft also offers aVirtual Support Agent. See if it solves your issues. Read:Best Windows Help & Tech Support websites ...
At this stage, you can test your bot in Power Virtual Agent and get its responses in an Adaptive card format. Once you’re happy with the tests, from Power Virtual Agent: Go to Settings > Channels > Microsoft Teams Click on “Availability options” ...
Still, Microsoft hopes the addition of ChatGPT to Bing will help ingratiate users to its products. The brand is not the only one updating its browsers with artificial intelligence. Last week,Opera announcedits plans to integrate ChatGPT capabilities into its browser in the form of a “Shorten...
Overview: Server-Side Programming with F# Agents Tutorial: Creating a Chat Server Using Mailboxes Step 1: Creating a Chat Room Agent Step 2: Encapsulating Agents into Objects Step 3: Writing an Agent-Based Web Server Step 4: Creating a Web Chat Application Tutorial: Creating Windows Services in...
Agent Name chat.agents.name string Name of the agent. Ended Timestamp chat.ended_timestamp string yyyy-MM-ddTHH:mm:ss.fffZ events chat.events array of object Array of events. Event Text chat.events.text string Message associated with the event. Event Date-Time chat.events.timestamp str...