An Amazon Bedrock IDE chat agent app allows users to chat with an Amazon Bedrock model through a conversational interface, typically by sending text messages and receiving responses. The model analyzes the user's input, formulate an appropriate response, and carries on a dialogue with the user. ...
Yesterday, Amazon announced their newest feature:web and mobile chat for Amazon Connect. This functionality allows your customers to start a chat with an agent or Amazon Lex bot, step away from it, and resume it up to 24 hours later. It’s an asynchronous interaction and your customers can ...
You configure chat timeouts for when customers are interacting with Lex, in theFlow block in Amazon Connect: Get customer inputblock. See theConfigurable time-outs for chat input during a Lex interactionsection. You can set four different types of timers. ...
In the following image, John is the name of the customer, BOT is the Amazon Lex bot, and Jane is the name of the agent. What do the timers at the top of the chat tabs mean?When you're in a chat conversation with a contact, you'll see two timers at the top of the chat tab....
🌐 Custom Domain: If users have their own domain, they can bind it to the platform for quick access to the dialogue agent from anywhere. 🔒 Privacy Protection: All data is stored locally in the user's browser, ensuring user privacy. 💎 Exquisite UI Design: With a carefully designed ...
For example, unauthenticated customers engaged with a chat bot can be prompted to sign in before to being routed to an agent. This built-in capability leverages Amazon Connect Customer Profiles and Amazon Cognito. There are no additional costs for using Customer Profiles, which is already ...
The Amazon Connect Chat javascript library (ChatJS) gives you the power to build your own chat widget to customize the chat experience. This can be used for both the agent user interface, in conjunction with Amazon Connect Streams, and for the customer chat interface. There is a Chat UI re...
Working with the AWS Generative AI Innovation Center, DoorDash built a solution to provide Dashers with a low-latency self-service voice experience to answer frequently asked questions, reducing the need for live agent assist...
Amazon Seller Support AgentBy @etnperlong on 2024-03-15AI assistant that assists Amazon sellers in responding to customer service replies, providing detailed and cogent responses towards a satisfactory resolution.amazon seller writingTikTok Script WriterBy @sdhjn19dj1m on 2024-03-12...
Agents can be linked to a text-to-speech service, combine with a personality context block and make your agent come to life! Supported TTS services: Amazon Polly Elevenlabs (expensive) FakeYou (celebrities and characters but too slow for realtime) ...