A great live chat agent is one who has answers to all the questions that are being thrown at them and no matter how silly the concerned questions may be, they are never able to piss them off. A live chat agent should never tell a visitor to come up with sensible questions only. You...
Live Chat Agents providing 24/7 live chat service & support to visitors on your website. Start capturing more leads today with TheChatinc's expert chat agents
With Engati’s two way auto-translation, translate messages back and forth between the user and the agent. Translate live chat conversations in real-time and reply to users in their preferred language. OneView inbox - Your one-stop shop for all ...
Handling multiple businesses with LiveChat? Bulletproof your setup with audits, training sessions, health checks and other professional services.Agent priority in a group Set agent priority to decide who should get chats first in a group. There are two settings:...
Moreover, proactive invitations to shop together drive customer engagement, giving agents the ability to make offers, answer questions, and provide the help needed to close more sales as actively engaged customers convert. Co-browsing feature is of potential use to serve the customers that aren’t...
In embodiments, a method may include displaying a user interface comprising at least two windows, a first window displaying a live chat with a first individual and at least one of the remaining windows displaying content related to the live chat. The method may further include receiving an ...
Pricing:A free plan is available for a single agent. Paid options start from $17/agent/month. 5.JivoChat Best for Mobile-Friendly Customer Support JivoChat is an all-in-one business messenger that supports live chat, phone calls, emails, and social media messages in a single platform. I be...
per agent per month when paying for 1 year Included for free in plans Professional To increase sales and attract customers Free For responds on the site and in messengers Integrations with social media and messenger channels: Viber, Telegram ...
6.LiveAgent Best live chat for:Individuals, startups and enterprises. It doesn’t require any experience to set up (but if you do, you can always reach out to its great support.) Creating a live agent that’s always available to your users is a piece of cake with LiveAgent. ...
1.To start using the "LiveAgent Live Chat & Helpdesk integration" plugin you have to install it the standard way.2.When installed, you will find the main configuration section under System> LiveAgent> Account settings 3.When you enter this section for the first time you are offered with a...