We only keep the information that's needed for its original purpose, what you've allowed us to use it for, or what the law or our Agreement with you permits. We won't hold onto it any longer than necessary, unless there are legal or contract reasons to do so. When we use your dat...
Users generally find LiveAgent to be user-friendly with an intuitive interface. The setup process is straightforward, and the platform offers extensive documentation and training resources, including live online sessions and webinars. This ensures that new users can quickly adapt to the softw...
In this conversation, Ben will explain why ChatGPT is so revolutionary and the impact it’s having on natural language processing. He will also share his vision of the role of the customer service agent in the era of generative AI. Topics include: Overview of the core concepts behind ChatGP...
Make it possible for your business to be always on 24/7 withcustomer service chatbots. Build a 'smarter than your average bot' with Zoho SalesIQ bots that learn and adapt, providing personalized responses for your customers. Let your chatbot handle the"where's my order?"and"how do I...?
(default: false) -s, --stream Streams the response (default: true) -s, --store Enables the local message cache (default: true) -t, --timeout Timeout in milliseconds -k, --apiKey OpenAI API key -o, --apiOrg OpenAI API organization -n, --conversationName Unique name for the ...
software in alphabetical order. With that in mind, let’s discover which live chat software is best for your business. Additionally, you can find thebest chatbot platforms for websites, thebest live chat software for higher educationand thebest omnichannel customer service platformson our website...
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“I will ask [X] to process this for you” The second phrase is clearly an improved version, with activity and personality. How Can Advisors Ensure They Don’t Cross From the Active to the Passive? In our webinar ‘How to Give the Wow Factor on Email and Live Chat‘. Neil Martin rec...
Chatbot software programs (bots, for short or virtual agents) can imitate human customer service agents to interact with consumers 24/7. They rely on pre-set automatic responses to common inquiries asked by your visitors. I think we’ve covered the basics now. So let’s cut to the chase ...