Be more approachable by adding live chat for customer service on your website, product, mobile app, and social media so customers can easily reach you for assistance. Website Adding a customer supportlive chatwindow on your website or web app only involves pasting a few lines of code that ...
Chat with Support Questions? Our support team is ready for you, 24/7 Chat with Support Discover Text products: ChatBot Automate customer service with AI HelpDesk Support customers with tickets KnowledgeBase Guide and educate customers OpenWidget Enhance websites with widgets Get...
If you’re planning on entering the Chinese market using WeChat, you should know that there are three types of WeChat business accounts. There’s the Subscription account, the Service account, and the Enterprise account (also referred to as WeChat Work). The important thing to note is that...
Learn how live chat software together with an omnichannel customer engagement platform can help reduce service costs and increase customer satisfaction.
Learn how live chat software together with an omnichannel customer engagement platform can help reduce service costs and increase customer satisfaction.
Live chat is always part of a larger ecosystem–usually sales or customer service. Despite the simplicity, tossing a widget on your website and hoping for the best won’t do you any favors. It’s critical to think about the problems you’re trying to solve. ...
Azure App Service Azure Application Insights Azure Automation Azure Batch Speech-to-text Azure Blob Storage Azure Cognitive Service for Language Azure Communication Services Chat Azure Communication Services Email Azure Communication Services Identity Azure Communication Services SMS Azure Communication Services ...
Additionally, LiveAgent has real-time reporting and analytics capabilities, including an analytics overview with customer service metrics like customer satisfaction ratings, average chat time, and average chat pickup time. LiveAgent also includes an agent rankings feature that offers a complete report of...
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