CU Customer 1 review GB 12 Oct 2022 Absolute farce of a place now Absolute farce of a place now. It used to be OK before the new Admins were put in place by an obviously misguided owner. The 3 of them really shouldn't be in charge of pot washing. ElwoodBluz1966 especially, I've...
Workflows are a way to automate how messages are handled, or to automatically do something in Re:amaze. For example, if a visitor leaves a satisfaction rating under 3, a note might be sent to your customer care agent to "please follow up and apologize." The message can be tagged (Unhapp...
Horrifyingly,72% of customersblame their bad customer service interaction on having to explain their problem to multiple people. One of the worst things that you can do is set improper expectations for your customers. Give them the right expectations, and set your other team members up for succ...
Sometimes a customer comes to chat with an issue that won’t have an instant solution. In such cases, where resolution isn’t going to happen in the span of a typical chat, the best thing you can do is let them know you’ll follow up with them via e-mail or phone....
Throughout your ongoing chat, have your team ask a few contextual followup questions to ensure they have enough information about what the customer is looking for. This allows your service reps to provide personalized recommendations and speak to their needs, not the needs of a one-size-fits-...
What we like:ChatGPT composed the message according to the specified qualities. Whenever you use it to write content, be sure to specify how you want the writing to be. You can also use follow-up questions to tweak the content if it doesn't hit the mark the first time around. ...
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LiveChat doesn’t just add a chat feature to your store. It also lets you view your customer’s cart details during conversation. With LiveChat, you can customize the following options: Hide chat widget for guest visitors– This option lets you choose whether you want to display the c...
When I want to follow a link, I will reply with the number of the link. Inputs on the pages should have numbers next to them written between []. Input placeholder should be written between (). When I want to enter text to an input I will do it with the same format for example ...
Use of the M-CHAT follow-up interview (M-CHAT/F) by paediatricians during well-child care visits is feasible, valid and reliabledoi:10.1136/ebmed-2016-110654Evidence-based medicineThydeDumont-Mathieu