"The Walt Disney Company has removed their programming from Spectrum which creates hardship for our customers," Spectrum said in astatementon a website created by Charter called disneyespnfairdeal.com. "We offered Disney a fair deal, yet they are demanding an excessive increase." The cable prov...
the other one is, if you purchase the line, you get the second one for free for an existing customer. Those customers are great customers. They have good usage and they’re getting the
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Basically unregulated: Cable rates to increase for many Charter customers; Cable price increases in three West Virginia citiesScott Finn
Charter (CHTR) ventures toward the competitive video streaming business with its upcoming merger with Time Warner Cable (TWC).
There customer services reps are the worst, most unfriendly and not at all knowledgeable. They have absolutely not knowledge if the area's they serve. Charter's pricing for existing customers is horrible and they actually say leave and then come back and you get a better price. ...
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"We weren't able to track traffic, understand our customers' experiences, or segment our customer base because call handling was being done in 300 different locations using multiple pieces of technology with no way to consolidate data," agreed Brynn Palmer, Charter's Director, Customer Experience...
"We've added two million customer relationships in the past year and remain focused on executing a proven operating and investment strategy that works for customers, employees and the communities we serve, creating shareholder value for the long term."1. Adjusted EBITDA, cable Adjusted EBITDA, ...
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