The Administration is announcing a suite of 10 transformational fish passage projects that to date have received over $150 million from eight Federal agencies. When completed, these fish passage and aquatic connectivity projects – located in communities from Maine to Ohio to California – will reconn...
Apologies that acknowledge responsibility and “blame” are more influential than apologies that express sympathy. Acknowledging accountability reduces the injured party’s anger, increases willingness to accept a settlement, and moves toward emotional “closure.” Janelle Barlow Apologies are a well-known ...