The Administration is announcing a suite of 10 transformational fish passage projects that to date have received over $150 million from eight Federal agencies. When completed, these fish passage and aquatic connectivity projects – located in communities from Maine to Ohio to California – will reconn...
At the beginning of the survey, participants first answered screening questions about their age and political party affiliation and based on their responses to the latter, were either screened out (Not Republican) or allowed to proceed (Republican). After completing a consent form, participants repor...
Acknowledging accountability reduces the injured party’s anger, increases willingness to accept a settlement, and moves toward emotional “closure.” Janelle Barlow Apologies are a well-known tactic to handle complaints in customer service settings, where “every complaint is a gift,” according to ...