Ensuring proper levels of staffing, negotiating compensation, the health and safety of employees, and labor relations are all among the many objectives and responsibilities of an organization's human resources o
With the ongoing changes in Human Resources Management (HRM), it's important that managers, executives and HR employees, specifically, be aware of the challenges that today's HRM team may face. This should then be coupled with the solutions to containing t...Emily Chemutai...
While the global talent shortage remains a significant human resource talent challenge for global firms, equally significant global talent challenges have emerged. These include those associated with the need to: (a) reduce and remove talent in order to lower the costs of operations; (b) locate ...
HR managers encounter many obstacles in their search for top doctors, nurses, and administrative staff. Medical professionals often sign noncompete agreements that require a long notice period before they can take a new job. If your healthcare facility is located in a remote area, the staff you...
Implementing change and developing long-term plans for that change is one of the most significant human resource challenges. Organizational change can be structural, economical, geographical, procedural, managerial, or technological. No matter the type of change, HR teams face major issues in terms ...
Agent Performance Tracking: With real-time analytics, managers can gauge individual agent performance, including factors like resolution times, customer satisfaction scores, and ticket handling efficiency. This allows for timely feedback and coaching. Enhanced Customer Experience: By monitoring metrics like...
Some 26 Financial Shared Services Centres: Opportunities and Challenges for the Accounting Profession The financial shared services centres phenomenon (continued) managers whom the author has interviewed, however, feel that the data-gathering process was an essential part of their building up a model ...
With our Strategy 2025, we have for the first time set a global target for women in management positions: We want to increase the percentage of female managers from 22% today to 30% by 2025. Employee volunteering remains a key factor. Yes, this is where our purpose really comes ...
Healthcare professionals play significant roles as creators, collectors, managers, and users of observational health data. This raises the question of whether we need new consent models from clinicians, patients, and other healthcare providers within the referral and integrated care network at different...
25 Apr 2023Michael Boedewig+ 1 A government agency goes virtual to help more job-seeking residents Government and Public Sector teams configured a platform that fast-tracks job seekers and frees up case managers. Learn more in this case study. ...