The Consumer Financial Protection Bureau (CFPB) is a federal agency that collects consumer complaints about a variety of financial services. To file a complaint, visit the CFPB's website, and fill out the form for the appropriate category. Add a description of the issue, provide contact info ...
TheCFPB home page now has a page not found errorand top agency officialshave resigned after being placed on leaveand after a stop-work order. It seems like you can stillfile a complaint, though, with a stop-work order, those might never be processed. Where will consumers be able to turn...
Consumers should also file a complaint with the CFPB and their state attorney general's office, Wu said. Consumers can ask that a statement of their dispute be included in their file and in future credit reports, and also ask the credit bureau to provide their statement to anyone who receive...
The Capital One corporate headquarters complex in McLean, Va.(J. David Ake/Getty Images/File) In a complaint filed Tuesday, the CFPB accused Capital One of promising depositors that their 360 Savings account provided one of the nation's "top," "best" and "highest" interest rates but froz...
The CFPB has prepared afactsheetabout student debt stress. They bureau'sRepay Student Debtweb tool offers a step-by-step guide to navigate repayment options, especially when facing default. You canshare your experiencewith the CFPB or afile a complaintabout a problem related to repaying a stud...
Townstone’s reputation had suffered the injury. Townstone maintains it never intended to discourage anyone from seeking credit; the radio show was to encourage people to contact Townstone. In context, the statements in the CFPB’s complaint were made in conversations encouraging people to invest ...
Topics include the banking industry's criticism of the CFPB on publishing consumer complaints online, the effect of consumer complaints on customer service, and speculation on the CFPB's proposed rules ...
According to the complaint filed in Washington, D.C., federal court, "The bureau failed to show what consumer risks the rule was even meant to alleviate in its haste to dream up a problem in search of a solution." The CFPB had no immediate comment on the lawsuit. In...
One of the CFPB's roles was resolving customer complaints against financial institutions through a consumer complaint database. Without the CFPB, institutions may be less likely to respond to consumer complaints, leaving consumers with fewer options for resolving disputes. ...
its January 6 suit against Vanderbilt Mortgage accused the lender of pushing consumers into loans they couldn’t afford to buy manufactured homes. And the CFPB’s December complaint against Rocket Homes alleged a “kickback scheme” from the company to illegally steer prospective borrowers to...