It was confirmed that factors known to influence satisfaction with other electronic services such as Internet banking were of relevance for cell phone banking too, i.e. Service Quality; Information Quality, System Quality; Transaction and Payment Quality, Perceived Usefulness, Innovativeness, Trust and...
It is recommended that cell phone companies operating in urbanized developing societies must give due importance for activities that would ensure customer satisfaction and price, if they want to have committed customers in their targeted markets where there is a surge of refurbished/imported cell ...
To gauge customer satisfaction with T-Mobile cell phone plans, we surveyed 100 self-reported T-Mobile users. We asked the participants to rank their level of satisfaction with certain plan features and to provide any further thoughts or opinions they had on using the mobile service. A majority...
To gauge customer satisfaction with Xfinity Mobile cell phone plans, we surveyed 100 self-reported Xfinity Mobile users. We asked the participants to rank their level of satisfaction with certain plan features and to provide any further thoughts or opinions they had on using the mobile service. Ap...
“I’ve got great news for you,” saysmoney expert Clark Howard. “If you’ve been afraid to go to a little-known brand for your cell phone service, there’s new data that says believe it or not, there are discounters that offer much higher customer satisfaction than AT&T, Verizon and...
Cell phone manufacturers integrate a method to input an unlock code into your phone to remove the SIM lock. All we need are 3 pieces of information to start unlocking your phone. First, we will need the IMEI (Serial number) from your phone, which can be found on all GSM (SIM card cap...
This study demonstrates that the use of a simple, agent-based model can lead to accurate initial prediction of parameters of satisfaction with a cell phone provider, and provides a basis of understanding factors of cell phone subscriber choice in the context of the introduction of new technology....
As expected, two smartphone manufacturers lead the survey:SamsungandApple. Microsoft Mobile, formed whenMicrosoftbought Nokia's phone business, showed the largest drop in customer satisfaction, down 3 percent. On the other hand,Blackberrymade the largest gains at 5 percent due to a highly loyal ...
Aggressive prices for wholesale cell phones and commitment to client satisfaction have made Ambition Group the mobile phone supplier of choice.
In the market, we thoroughly evaluate and analyze the top cell phone plans. Our comprehensive review includes recommendations for optimal performance,