Hi. I'm trying to update my ccx 400 from 1.01.0054 to 6.2.23.0304 via usb. I'm following the steps, however, once I place the usb stick into the phone, the update firmware window does not appear. I have reset the phone to factory defaults, I have rebooted the phone and nothing wo...
List of products Products Firmware Fix CCX 400 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above CCX 500 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above CCX 600 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above CCX 700 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above Re...
however, double-check the account settings of the affected user and ensure the affected user have the appropriate permissions. Also, upgrade the firmware of thePoly CCX 500 phones to the latest version.
First, go in the portal and update Teams Admin Agent, Firmware, Teams App. once they are updated. reboot the phone. if the red light is still on. on the phone go into calls, you will see 3 little bars, press the the 3 bars, and you can clear the missed calls. Hope ...
Hi. I'm trying to update my ccx 400 from 1.01.0054 to 6.2.23.0304 via usb. I'm following the steps, however, once I place the usb stick into the phone, the update firmware window does not appear. I have reset the phone to factory defaults, I have rebooted the phone and nothing wo...
List of products Products Firmware Fix CCX 400 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above CCX 500 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above CCX 600 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above CCX 700 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above Re...
Hi. I'm trying to update my ccx 400 from 1.01.0054 to 6.2.23.0304 via usb. I'm following the steps, however, once I place the usb stick into the phone, the update firmware window does not appear. I have reset the phone to factory defaults, I have rebooted the phone and nothing wo...
I too have this problem. I found as a work around you can sign in to the phone with a resource account that does not have a Intune licence. It will then appear in the Teams Device Manager. You can then sign out of the phone and sign in as a user and the...
List of products Products Firmware Fix CCX 400 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above CCX 500 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above CCX 600 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above CCX 700 1.0.0.2535 and prior UCS_CCX_5.9.12.1111 and above Re...
Something is wrong with CCX 400 and 6.2.21.1198 upgrade . The update shows as available in TAP. I did a manual upgrade. First, TAP displays "Not all commands were queued" or something like that, but it appears to initiate the upgrade anyway. Phone downloads the software and reboots. ...