Global Head of Employee Experience – Cloud Infrastructure Services Global Head of Employee Experience at Capgemini, James has over 20 years’ experience in the field of employee experience and digital workplace services. Michael Wasielewski Jr ...
According to the latest Zendesk EX Trends Report,“81% of employee service leaders believe AI enables employees to handle complex tasks effectively, while 79% think it enhances their competitive advantage.” Couple this with the rise of Generative AI (GenAI) and its ability to transform how HR ...