Enable Scan to Computer if it is not already turned on. Ensure the option for "Automatically Restart Scan to Computer" is checked, so it remains active after restarting. 3. Update Drivers and Software Download the latest drivers from the HP Support Website. Enter your print...
However, there is another printer icon saying "HP 2030329 (HP OfficeJet Pro 8620)". If I right-click on this second icon, I have the ability to scan; and the scan works correctly. So, in a sense, I know that the printer/scanner hardware can be accessed from ...
This document is for HP printers that support scanning to email from the printer control panel. When adding your email account to the scan to email feature on the printer control panel, the email server blocks access to your email account and one of the following error messages might display:...
Saving scanned documents and photos My computer will not save my scanned items. "The save file operation failed to connect to the open and save panel service". What am I doing wrong? My HP scanner is a HP Envy 5055 all-in-one printer. 1 year ago 1102 5 I have a new HP OfficeJe...
✅ HP Laptop PS15-e2000 cannot detect my canon TS8060 printer:I have just purchased a new HP laptop and have contacted Canon and HP 4 x times. I have also contacted my internet provider. \*Situation is as...
And trying from my laptop it says failed to open connection to this device. I can print but not scan. 3 years ago 465 3 I have a MacAir 12.2.1 and an HP Envy 6000. On one of my computers my printer will open and print but kit will not scan. It says scanner failed to ...
Both my Windows and my HP OfficeJet software are 64 bit so I uninstalled my 32 bit Thunderbird and installed the 64 bit. I am still getting the error message when I try to scan to email. I also had another phone conversation with HP and we got nowhere. ...
That way, the s/w knew where the printer was. no such problem with my HP ENVY 4500 printer – works great with Win10 whether connected thru a local USB port or a wireless internet connection; still remembers which IP address connected to my ISP, even when I reset the HP printer to ...
If the problem persists, you may want to install the driver manually. You can download and install the driver from the printer manufacturer’s website. If you have difficulty downloading the driver manually, you can useDriver Easyto help you. Driver Easy can scan your computer to detect all...
During the scan, I clicked on the option "The printer that I want isn’t listed" and got the error, "C:\WINDOWS\system32\printui.exe / Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I was doing this as ...