When I select it from the menu, the start up screen loads then a circle spins and after about 20 seconds the tv goes back to the broadcast channel it was on before. Other apps e.g ITV hub work fineI have tried:Full Power offDelete and reinstall appUpdate all appsRestart Smart Hub...
Contact the BBC about this and give them your TV model and firmware version, you can find this on the TV itself by going to the Contact Samsung page of the setup/help menus. It shows all the details alongside a QR code to scan on a mobile phone. Ofcom are trying to get broadcasters...