Learn about Canadian Air Passenger Protection Regulations, including tariffs, compensation rules, travel policies, and airline responsibilities
Now here’s the biggest update to your rights: as of September 8, 2022, Air travel passengers are now eligible for refunds if airlines cancel or delay their flight within 48 hours of departure time.This refund applies to flights that are cancelled for reasons that are both inside and outsid...
《加拿大航空乘客保護條例》(Canadian Air Passenger Protection Regulations,APPR) 航班延誤、停機坪延誤與取消通知 此公告包含關於當發生航班延誤、停機坪延誤與取消時,您可根據《加拿大航空乘客保護條例》SOR/2019-150(下稱「條例」)的規定而享有之權利的重要資訊。如果您搭乘由阿聯酋航空營運往返加拿大...
You may be entitled to reimbursement under the Canadian Air Passenger Protection Regulations if your baggage is lost, delayed or damaged. Read more about your rights in case of a delayed, lost or damaged baggage here. When travelling to and from Canada, you are always entitled to a refund ...
The CTA says complaints are usually submitted after the passenger has attempted to resolve the issue directly with the airline. Airlines have 30 days to respond to the passenger. You can learn more about exercising your air passenger rights and filing a complaint with the CTAhere. ...
The meeting focused on the need to better protect air travellers’ rights in the face of such events. This focus on passenger rights continues to this day. At the end of April, Alghabra announced reforms for the Canadian Transportation Agency’s appeal-handling process and the Canadian Tran...
The CANPASS or Canadian Passenger Accelerated Service System is a series of programs that expedites the clearance process of frequent, low-risk, pre-screened travelers entering Canada. CANPASS isonly available for Air and Marine travel. The different CANPASS programs are: ...
Alongside these proposed regulatory changes, the Budget Implementation Act also introduced major improvements to the efficiency of the CTA's dispute resolution process. It additionally authorized the CTA to recover the costs of processing air passenger complaints from airlines, with a separate consul...
Scott Streiner, the chairman of the Canadian Transportation Agency, says a key aspect of the rules is an expectation that airlines clearly communicate with passengers about the status of their flight. The rules making up the air passenger bill of rights being unveiled today lays out t...
An augmented gravity model of passenger air travel between five Canadian airports and destinations within and without of Canada reveals a substantial border effect. After controlling for GDP, populations and distance, the number of seats offered on domestic routes is about six times the number on ...