: My system drive failed, so I had the GeekSquad Best Buy do a factory reset. I don't know what they used for installation media, as the factory recovery partition was unreachable. I did everything I could to avoid taking it in. Now my laptop has Win10Home instead of Pro, but......
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The camera went out first and geek squad looked at it and could not figure it out. Programs were installed, but they said it could have been a loose connection in the laptop. No support from HP because the warranty was expired. Now comes the part when the laptop fails ...
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