This segment saw a 50% increase in locations year over year in Q3, highlighting our really strong momentum. This quarter, established omnichannel retailers like British clothing company footwear store and fashion retailers, Akira and Billy Reed, adopted our point-of-sale solution. In Canada, the ...
Page 13 of 21 CIBC Q3 2020 Earnings Conference Call Transcript- August 27, 2020 Laura L. Dottori-Attanasio, Senior Executive Vice-President and Group Head, Personal and Business Banking, Canada Well, I'm happy to start that one off, Meny. I'm not sure I'm going to call sort of ...
and I just have to say thank you to all of our team members who have been working really diligently both the legal team and the Canada operations leadership in order to work through these processes. And we're optimistic
These significant investments in the West and in other markets in Canada are a central component of our growth strategy, which also has the added benefit of creating jobs. Whether these jobs come from network building, adding customer service personnel, or creating significant benefits for the hosp...
s a big step forward from existing staffing formulas. Using simulation, test and try out different agent staffing scenarios before implementing them in your call center. Observe caller abandonment behavior, queue times, service levels, and more in a computer-simulated automatic call distributor (ACD...
Kevin Chiang—CIBC — Analyst Thanks for taking my question and congrats Amos on your pending retirement, it’s always been great working with you and John congrats on joining Air Canada here. Maybe just my first question on seasonality. Historically, we’ve seen [Indecipherable] its been uniqu...
And if you look at Tims – one of the reasons Tims is generating traffic growth is because they have improved their service times in Canada. You go to a Tims at 7:30 in the morning in Canada, and you are going to see very busy drive-thrus. So if they can improve the speed of se...
like one of the big drivers of the strong growth that we're seeing in Canada is we have so much more capacity out there, either in terms of hires we've made, particularly in GTA, or in the capacity we've created through the digital tools, where Darryl mentioned earlier, we've now ...
bank accounts in over 100 countries globally. In Canada, we recently announced our agreement with CIBC and Simplii to provide millions of clients the ability to send money to digital wallets in key remittance destinations, including the Philippines, China, and Bangladesh. On to the commercial side...
It's got a population that's bigger than Canada. It's got a GDP that's almost 2x Canada. And we've got a scaled entry here in addition to the fact that we already have businesses in California, we've been doing business continuously in California since about 1864 or 1874. And so ...