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(2004), "Call centres in India: an eclectic phenomenon in global human resource management", Labour and Industry, Vol. 14 No. 3, pp. 39-57.Saber, S./Holland, P./Teicher, J. (2004): Call centres in India: An Eclectic Phenomenon in Global Hu- man Resource Management. In: Labour ...
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The development of the call centre sector as a significant area of employment growth and organisational support service has been phenomenal in the last decade. Equally, the globalisation and outsourcing of this industry has also continued at pace. To this extent academic research has struggled to ke...
Orange to Halt Expansion of Its Call Centres in India; in Association with RBSOrange to Halt Expansion of Its Call Centres in India; in Association with RBSRead the full-text online article and more details about Orange to Halt Expansion of Its Call Centres in India; in Association with RBS...
刷刷题APP(shuashuati.com)是专业的大学生刷题搜题拍题答疑工具,刷刷题提供Despite high ___, call centres in India are expected to continue to grow.的答案解析,刷刷题为用户提供专业的考试题库练习。一分钟将考试题Word文档/Excel文档/PDF文档转化为在线题
aA new international division of labour has emerged , with workers in Asia producing components for computers assembled in Ireland and call centres in India answering the queries of banking customers in London . The TNCs are seen as an alternative institution to the nation state as organisers of...
Research limitations/implications - The research suggests that there are several issues that need to be handled carefully by management of call centres in India to overcome the problem of increasing employee turnover, and that this also demands support from the Indian government. Originality/value -...
Call centre services, namely information services in the field of transport, storage and travel Exploitatie van een callcenter, te weten het verstrekken van inlichtingen op het gebied van transport en opslag en van reizen tmClass Operating call centres Beheer van belcentra tmClass Telepho...