It has been designed so that if a section is not applicable to a call (for example in the case of a transfer) then this does not have a negative impact on the quality score. If you use this call quality monitoring form to audit your staff for training, or evaluating performance, please...
Personal Document Template (PersonalDocumentTemplate) Phone Call (PhoneCall) Planner Business Scenario (plannerbusinessscenario) Planner Sync Action (PlannerSyncAction) Plug-in (plugin) Plug-in Assembly (PluginAssembly) Plug-in Trace Log (PluginTraceLog) Plug-in Type (PluginType) Plug-in Type Statis...
Page Template Personal Document Template Phone Call Planner Business Scenario Planner Sync Action Plug-in Plug-in Assembly Plug-in Trace Log Plug-in Type Plug-in Type Statistic Plugin Package PM Analysis History PM Business Rule Automation Config PM Calendar PM Calendar Version PM Inferred Task PM ...
CMS can notify employees when their points reach certain thresholds or remind them in advance if a call-off triggers disciplinary action. Our system can also generate and send documents such as warning letters and other corrective actions or policy paperwork. We can even create an audit log to ...
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EnvironmentTemplate Ластик ErrorBarChart ErrorSquiggleActive ErrorSquiggleCriticalActive ErrorSquiggleCriticalInactive ErrorSquiggleInactive ErrorSummary EvenColumns EvenRows Событие EventError EventFilter EventInternal EventLog EventLogFailureAudit EventLogSuccessAudit EventMissing EventPrivate ...
EnvironmentTemplate Eraser ErrorBarChart ErrorSquiggleActive ErrorSquiggleCriticalActive ErrorSquiggleCriticalInactive ErrorSquiggleInactive ErrorSummary EvenColumns EvenRows Event EventError EventFilter EventInternal EventLog EventLogFailureAudit EventLogSuccessAudit EventMissing EventPrivate EventProtected EventPublic Ev...
service back service humans with ai agents drive effortless service. see all service solutions customer service management field service self-service experience omnichannel customer engagement customer service automation & process intelligent service operations customer service ai contact ...
Cisco Audit Event Service Cisco RisBean Library Unified Communications Manager: Cisco CCM PD Web Service IM and Presence Services: Cisco AMC Service Cisco Audit Event Service Cisco Log Partition Monitoring Tool Cisco RIS Data Collector Cisco...
Cisco Audit Event Service Cisco RisBean Library Unified Communications Manager: Cisco CCM PD Web Service IM and Presence Services: Cisco AMC Service Cisco Audit Event Service Cisco Log Partition Monitoring Tool Cisco RIS Data Collector Cisco...