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The article announces the plan of Great Britain-based credit card provider Barclaycard to close its Manchester-based customer call center by July 2007. The bank will offshore some of these jobs to Delhi and Mumbai in India. The remaining call center operations will be handled at its Teesside-...
BPO / Call Center (5) Business Development Manager (8) Construction Engineer (1) Doctors (2) Education / Training (3) Engineering / Construction (4) Fire Officer (1) FMCG / F&B (7) Front Office (5) Hotel / Restaurant (11) HR (6) Insurance Jobs (1) IT – Softwar...
Yet, interestingly enough, call center work in the newly emerging centers in New Delhi is not always segregated by gender. In fact, in the interviews I conducted, managers, trainers, and workers unanimously and emphatically construct their jobs in call centers as free of gender-bias and equally...
This chapter explores the ways in which people who participate in India’s booming call centre outsourcing industry view the potentialities and constraints of their careers and the overall development of the sector. It is premised on the understanding that people have a degree of agency in their ...
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the Snapdeal spokesperson added. The growing importance of vernacular languages in India?s online world is evident from the fact that spoken English is no longer the only criteria for call-center jobs. Many of Snapdeal?s call center executives are from non-English...
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