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The purpose of the article is to study the peculiarities of management trainingof call-center operators in the banking sector. the methodology of the study is touse the method of analysis. the scientific novelty of the obtained results is thatthe article describes the theoretical aspects of traini...
We provides services to Insurance comppanies, Healthcare & Patient acces service, Banking-Financial & Insurance (BFSI) sector, Real estate, Outsourced call center service for Government Agencies and E-Commerce industry for last 4 year with technical support. We are also providing customer ...
Our customized approach to serving our clients ensures that you are getting the best service for the best price, and you can expect the very best results. You can trust that Call Center Communications has your best interests in mind at all times, ready to give you our honest advice and ref...
Banking & Finance Automotive Technology Why Choose Us as your Call Center Company in the Philippines?Our team of specialized and well-trained contact center agents possesses an outstanding command of English and fluency in multiple languages. Beyond linguistic skills, they have an intimate grasp of...
Advanced Call Center Technologies (ACT) Recognized as a Top Large Employer in America Prestigious Award Highlights ACT’s Commitment to Excellence in Workplace Culture and Employee Satisfaction Philadelphia, PA, February 13, 2025 – Advanced…
One of the primary roles of a multilingual call center in the finance and banking sector is to break down language barriers. Complex financial concepts, investment strategies, and regulatory information require precise communication. By offering clients assistancein their native language, these call cen...
They have grown to 1,200 agents in 7 international hubs Multiple awards andpositive reviews Cons More of a social, digital-first approach than a traditional contact center, so may not be suitable for every type of company and sector
No. 169/1, Flr 2, Sector II, Aundh, Pune- 411007, Maharashtra, India Job Id JR0292873 Category Call Center Posted Date 03/21/2025 Excellent communication and interpersonal skills. Excellent knowledge of Customer Services; Global mindset (Desirable). Flexible to work in office environment post...
The client reported that while results varied slightly site-to-site, that the ROI on the training program was less than six months on average with some sites seeing a full return on the consulting investment in four months. For a major online banking firm, McIntosh developed and implemented a...