Call center case studies-5Duane E. Sharp
摘要: Focuses on the Aspect Customer Self-Service 6.0 voice recognition software from Aspect Communications Corp. Integration of the hosted call-center software offering from Navitaire Inc. with Aspect's product; Capabilities of the product; Cost of the software....
Call Center Services 来自 techylib.com 喜欢 0 阅读量: 39 作者: P Queries 摘要: CallCenterServicesInbound ServicesQuery Handling & Query ResolutionHelping the Publishing or E-Publishing companies to improve the performance and sales by automatingcustomer service interactions using various options—...
SYSTEM AND METHOD FOR RECORDING VOICE AND THE DATA ENTERED BY A CALL CENTER AGENT AND RETRIEVAL OF THESE COMMUNICATION STREAMS FOR ANALYSIS OR CORRECTIONThe invention provides for a communications recording and analysis system including means for recording one or more communication streams, means for ...
Gates' Call to Action ; New Center Invites People to Contribute Doing Well: Doing Good 来自 questia.com 喜欢 0 阅读量: 34 作者:B Blankinship,D Gordon 摘要: SEATTLE - People are already joking it's a good thing the Bill& Melinda Gates Foundation isn't......