Action Approval Model (msdyn_flow_actionapprovalmodel) Action Card (ActionCard) ActionCardUserState Activity (ActivityPointer) Activity File Attachment (activityfileattachment) Activity Party (ActivityParty) Ad Placement (mspp_adplacement) Address (CustomerAddress) AI Builder Dataset (msdyn_AIBDataset) ...
Action Approval Model (msdyn_flow_actionapprovalmodel) Action Card (ActionCard) ActionCardUserState Activity (ActivityPointer) Activity File Attachment (activityfileattachment) Activity Party (ActivityParty) Ad Placement (mspp_adplacement) Address (CustomerAddress) AI Builder Dataset (msdyn_AIBDataset) AI...
If you weren’t sure if they were qualified and couldn’t determine the lead value, then Lead Intelligence is more your speed (takes into account the transcript AND keywords, campaign, landing page, call flow, and more). For more on Lead Intelligence vs. Conversation Intelligence, have a lo...
Another approach to call center scripts is call flows.Acall center call flowis more of an outline of how a call should be handled. It still offers a specific order for asking questions and performing tasks, but there is more flexibility. A call flow prompts agents on what to say and do...
everybody being on the call today. We have so many exciting things to talk about and I hope you all had a great Thanksgiving. We're incredibly excited about these results that we've delivered in the quarter and very strong performance across revenue, operating margin, cRPO, and cash flow...
I am in the process of setting up Teams voice to replace an on-premises PBX. This is my first foray into voice systems and I could use some...
Salesforce announced its first-ever dividend and additional funds for its ongoing share buyback program. "We are enhancing our capital return strategy reflective of the confidence we have in the future of our business, and our ability to drive long-term cash flow," Weaver said. ...
Operating cash flow for the fiscal year reached a record $10.2 billion. Remaining performance obligation (RPO) for Q4 sat at $56 billion, a 12% increase. The revenue attrition for the quarter was slightly above 8%, consistent with previous quarters. The company has projected a non-GAAP opera...
Vonage also has a mobile app, and allows supervisors to manage workflow from anywhere – including on smartphones and tablets.While it does integrate with many other solutions, the focus on Salesforce may be a disadvantage for businesses who don’t use it, and it’s definitely more targeted ...
(step 9). execution flow of an asynchronous callout a typical salesforce application that benefits from asynchronous callouts contains a visualforce page with a button. users click that button to get data from an external web service. for example, a visualforce page that gets warranty infor...