However, EZ Texting isn’t quite as focused on customer service as some alternatives. For instance, you might find it somewhat lacking in deep CRM integrations or advanced queueing. MMS support is limited, so other platforms may be a better fit if you use this feature regularly. The service...
ZipWhip is a texting service for many types of industries, including customer support, retail, health care, education, and recruiting. The plans allow subscribers to communicate one-on-one, in groups, or direct customers to their website. Why’s it awesome? ZipWhip can integrate with many type...
So what can you do with this texting service? Well besides the obvious, keeping in contact with your customers, you can handle customer service complaints. Your customers will probably be happy if they don’t have to wait and you reduce the chances of getting yelled at over the phone. Also...
EZ Texting empowers customers to easily execute marketing campaigns, send real-time alerts, promote events and deliver customer service Press Release EZ Texting Refocuses on Core Brand to Deliver Powerful Mobile Messaging to Businesses EZ Texting Refocuses on Core Brand to Deliver...
Employee self-service Asset management Expense tracking Pros Feature-rich with many options for every module. Open source and easy-to-navigate interface. Suitable for various industries and company sizes. Cons No mobile applications or desktop clients are available. ...
When going head to head on strictly cloud phone service options, Google Voice and Dialpad provide a similar range of features. By signing up for either, you can expect unlimited calling, texting, and a local number at no extra cost. However, Dialpad has a broader range of service tools ava...
SMS marketing has a wide range of applications besides promoting your products. It can upgrade your customer service, improve your communications, and help gather feedback to grow your business. Here are the main use cases of SMS marketing: 1. Discounts and promotions SMS marketing can help keep...
SMS marketing has a wide range of applications besides promoting your products. It can upgrade your customer service, improve your communications, and help gather feedback to grow your business. Here are the main use cases of SMS marketing: 1. Discounts and promotions SMS marketing can help keep...
And VoIP apps let you do that—and also do texting and SMS, and video conferencing too. (Well, some of them do.) You just need to download the mobile or desktop app. For example, here’s what a video meeting on Dialpad’s desktop app looks like:The...
That means you always have the latest technology, features, and applications – and you can rely on it for decades to come.