Have been a customer of bt for 46 years, saw an offer from sky which was half the price of bt. Decided to go with Sky, next day bt phoned me saying they could offer a new deal which was £8 more than Sky, so rather than going through the messy business with new modems etc I...
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over 12 hours of calls to their so called 'Support' team... who haven't got a clue. I'm still waiting for a call back from a supervisor who was calling me at 3pm today to help reset my password after the initial account setup never worked. Over the last week I've had every excu...
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I phoned the BT helpline 1st line support and they couldn't get me to do anything I hadn't already done, and they were unable to tell me the problem, but they gave me the email btconnectedhome@bt.com to send my logs to, who are the 2nd line support who can look into it in...
The Openreach engineer definitely phoned India and told me that is where all the admin staff are based. However BT staff are based in UK or Ireland. In fact the BT Guide who has arranged the for the technician visit was in Ireland. 0 Ratings Reply ...
I was in town, in Montreux, doing some other work there, and because I believe that Queen have something to do with the studio on a business level, I think it's their studio or something like that and they were recording there, and David knew that I was in ...
So what did I do? I walked downstairs to a different provider, who gave (sold) me a nice contract without (OK, I had to ask, but the dude could plainly see that we are adults, so no dead-tree was required) any such filter. ...
So I phoned BT and asked if they would give me extenders to put through the house to extend the wifi signal. Well if I did it was going to cost me an extra £5.00 a month for my two year contract. You can get them so cheap from shops!! Surely broadband providers should be ...
Who came and found problems instantly there was a fault off the cable coming in, and the router was not operating properly he then told my wife that no matter what internet provider i had you would experience problems because of the BT cable fault which angered me even more because i got...