New Broadband customer? Your broadband speed can vary for the first 10 days after connection as your line adjusts. Use our troubleshooter if you’re experiencing slow speed after this time. Learn more about connecting to broadband Track fault Check the progress of your reported problem. Track ...
You can’t currently report a fault online if you’re a Pre-Digital Phone Line customer. If this applies to you, you’ll need to contact us to report your fault. Find out more Business help Service status Check for any known issues in your area that could be affecting your BT Business...
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Try moving your hub to get a faster connection. Find out how to fix slow broadband and wi-fi speeds. If you’ve tried our speed tips and your broadband’s still slower than expected, report a fault online and we’ll put things right for you. What can affect my broadband speed? Did ...
BT broadband stopped working? Learn what you can do and how to claim compensation if you have a broadband connection outage.
Re: BT broadband activation @tonahkai Welcome to this user forum for BT Retail phone and broadband customers. This is just a customer to customer help forum, everyone here, including myself, are just customers.The only BT Employees are the forum moderators. You need to report it to BT...
The hub may have been damaged with a power surge. You need to call BT 0800.800.150 and report a fault. 1 Rating Reply Juniejune Beginner on 05-09-2022 21h05 3,333 Views Message 4 of 7 Re: Hub no lights thunderstorm Will do, thanks 0 Ratings Reply Juniejune Beginner ...
If your broadband deal costs £45 a month, plus a monthly discount of £10 and you want to cancel with six months left on your minimum term, BT would: Subtract your discount from the monthly charge (£45 - £10 = £35) Multiply by the number of months left on your deal (...
I used the website to try to report a fault. It kept going into a loop and I eventually had a message to 'phone this number. The number had a recorded message telling me to use the website!Tried again the following day and chatted to a 'virtual agent' for an hour and a half. ...
Have add 13 open reach Appointments, not all turned Up still can't fix the problem. Broadband and phone Keeps dropping everyday and After 4 new reuters. And still have the same problem.And that's how i have been left because Open reach can't fix the fault and refuse to Send any more...