The lights on the various BT Hubs can be confusing. But once you learn how to decipher them, knowing the router and modem’s status is as simple as taking a glance.
The lights on your hub will change to green or flashing orange as it is setting up. When the lights have stayed solid blue for two minutes, your hub it ready to go. Seeing a different colour light?Use our hub light guide. Upgrading to Full Fibre?Make sure your Hub is in Full Fib...
Flashing orange light The Hub is connecting to broadband. Give it a minute or two to connect. The light will turn steady blue when your Hub is ready. Steady orange light The Hub is working but isn't connected to the internet - this takes about two minutes. Connect a device to your...
BT SH2 is flashing purple. When I reset the modem, the LAN light flashes and the router goes orange for a minute. Then back to flashing purple and LAN light stays off. Have tried resetting both multiple times. Router is in FTTP mode. Any advice on what could be going wrong here???
Flashing orange light The Hub is connecting to broadband.Give it a minute or two to connect. The light will turn steady blue when your Hub is ready. Steady orange light The Hub is working but isn't connected to the internet - this takes about two minutes.Connect a device to your Hub ...
BT SH2 is flashing purple. When I reset the modem, the LAN light flashes and the router goes orange for a minute. Then back to flashing purple and LAN light stays off. Have tried resetting both multiple times. Router is in FTTP mode. Any advice on what could be going wrong here???