Use our BT broadband speed tester and troubleshooter to check your speed, find ways to improve it and get faults fixed.
Discover broadband from BT. Dedicated to bringing you fast, reliable home broadband, it’s no wonder that we’re the nation’s favourite broadband provider.
Having connection or speed problems with Fibre to the cabinet, Fibre to the Home or Full Fibre broadband? This is the place to post your questions
For your connection, the maximum achievable download speed is 25.99 MbpsIP Profile for your line is 25.99 MbpsUpload TestUpload speed achieved during the test was 4.48 MbpsFor your connection, the maximum achievable upload speed is 10 MbpsIP Profile for your line is 10 MbpsSummary Advanced Perfor...
Leave your hub switched on - If you switch off your hub or router, it can appear as though your broadband is disconnected from our network. This might make the line look like it can’t cope with high speed, so the line speed might be automatically reduced to make the line more stabl...
If you want to check your current line speed, you can use ourbroadband speed testtool.
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Speed in certain areas Customer service call wait times Expensive compared to smaller providers About BT BT, formerly known as British Telecom, is the UK’s biggest broadband and landline provider, and it also owns other UK telecom providers like Plusnet and EE. It even owns Openreach - the...
How do I test my broadband speed? Your speed depends on several factors like the type of connection you're using (fibre or copper cables), the line quality and the distance from the cabinet to where you work. If you have BT Business Broadband, simply run the best speed test for the...
close any other tabs or applicationsmake sure there’s no one else using your network – if there is, you won’t get anaccurate resultleave your computer to run the test until it finishesThe speed of your broadband line isn’t the only factor that affects how quickly you can work online...