Sometimes things go wrong. That is why we have the BT customer service compensation scheme. Learn more about this here.
We value your feedback and will continue to work on improving our technical support services.Best wishes,Aimie — Customer Excellence Specialist, BT Business GL Godfrey Lewis 11 reviews GB 2 days ago Smooth and efficient Arrived on time, very smooth process installing a new router, EE WiFi ...
The BT Business Community is for members to share information to help get the most out of BT Business products and services.
BT have the most disappointing customer service we have ever experienced and we will be cancelling all our services at end of contract period and will never be doing any business with BT ever again. See more BL B L Feb 12, 2025 We’ve been a loyal BT customer for over 12 years, but...
Our Customer Experience Centre give you the chance to see how technology can transform your organisation. Find out more from BT Business today.
You can’t currently report a fault online if you’re a Pre-Digital Phone Line customer. If this applies to you, you’ll need to contact us to report your fault. Find out more Business help Service status Check for any known issues in your area that could be affecting your BT Business...
The customer service help was vague and especially not willing fully helpful. My poor mum never expected to receive such a huge invoice from BT for swapping over services to EE, especially as it appears that the 2 companies work together in the same shop! Date of experience: 03 March ...
We know these commitments are important for our customers - because we asked hundreds of them to tell us what they need. They want to know that we’ll keep them ahead of the game on innovation and digital services, while delivering brilliant customer experiences and programmes which put purpose...
As an existing BT customer you could get exclusive offers on our fastest broadband ever and TV. Or you can pay less for your current package. Recommended Upgrade To EE for faster speeds and better deals Elevate your broadband experience with lightning-fast speeds, access all your current servic...
As an existing BT customer you could get exclusive offers on our fastest broadband ever and TV. Or you can pay less for your current package. Your broadband offers Upgrade or switch your TV Log in to manage My BT EE TV EE TV £1 a month for 6 months ...