Exclusive SIM Only discounts BT Broadband customers can unlock some amazing, exclusive deals on SIM Only plans with EE. Including a 20GB SIM with plenty of data for streaming and gaming for just £10 a month. View SIM only deals
Existing customers get personalised upgrade deals Log in to see deals Your BT Broadband deal includes: Brilliant, expert service You’ll always speak to one of our customer service teams based in the UK and Ireland. Speed guarantee Great broadband speeds you can rely on day and night, and a...
But how do its customers really feel about their experience with BT? And how do its broadband packages really perform? Read on for our review of BT broadband. BT broadband customer ratings Overall score3.98 Customer service3.78 Value for money3.69 ...
Unlimited broadband isn’t always unlimited and usage limits usually apply. If you’re a heavy user, we recommend that you research what these limits are. Some companies also offer ‘truly unlimited’ packages. Keep an eye out for cashback or voucher incentives for new customers. Shop around...
Third-party peering problems mean pages load at a snail's pace for some, while copper cable thefts shoot down internet and phone service for others. Many BT broadband customers are seeing extremely slow-loading web pages, and some have no access to the internet at all, after the company was...
How good is BT Broadband’s customer service? Overall, BT’s customer service for its broadband is received quite well by users. While there is an option to directly call a helpline, it also has a lot of support for its customers online via its ‘Contact BT’ page. This includes handlin...
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Strange when new joiners always seem to have much better prices - why wouldn't you try and retain existing customers?!I've now decided to cancel and even then there was no attempt to return me as a customer. I had the full broadband TV package and last night, 3 hrs after my call ...
If you want to cancel BT broadband because your package is too expensive, it could be worth trying to haggle a new price first. There is a lot of competition for customers in the internet service provider market, which can lead to some companies investing in retaining existing customers. You...
Unlimited broadband isn’t always unlimited and usage limits usually apply. If you’re a heavy user, we recommend that you research what these limits are. Some companies also offer ‘truly unlimited’ packages. Keep an eye out for cashback or voucher incentives for new customers. Shop around...