BT SH2 is flashing purple. When I reset the modem, the LAN light flashes and the router goes orange for a minute. Then back to flashing purple and LAN light stays off. Have tried resetting both multiple times. Router is in FTTP mode. Any advice on what could be going wrong here???
Having connection or speed problems with Fibre to the cabinet, Fibre to the Home or Full Fibre broadband? This is the place to post your questions
When you see flashing orange on the front of the Smart Hub, the device is connecting to broadband. Wait a few minutes, and the light should turn into a steady blue light when it’s ready for use. Solid Orange Lights If the light is solid orange, the Smart Hub is attempting to connect...
You have a broadband connection – if you can't get online there might be a problem with your computer, tablet or mobile device. Turn it off and then on and try again.Other lights that you might seeLight status What it means What to do Flashing purple light The Hub is working but ...
The light will turn steady blue when your Hub is ready Flashing purple light The Hub is working but the broadband cable isn't connected Steady orange light The Hub is working but isn't connected to the internet Red light There's a problem somewhere Blue light The Hub is working fine ...
I've updated to 1723 firmware and now my BT600 is constantly flashing blue/purple. This is quite annoying since my PC is turned on most of the time but my headset is not. All the night now, and potentially during the flights in the future, I'll have a warning flash i...
I've updated to 1723 firmware and now my BT600 is constantly flashing blue/purple. This is quite annoying since my PC is turned on most of the time but my headset is not. All the night now, and potentially during the flights in the future, I'll have a war...
Flashing purple light The Hub is working but isn't connected to the internet Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. Has your broadband been activated? This can take up until midnight on the day we switch your broadband...
No issue, and broadband worked fine. Day after moving, noticed BT had sent a microfilter, so thought it needed connecting, put this in the bottom socket, nothing worked, reverted back and nothing…just flashing purple. noticed in the hub manager it was set to full fibre mode, which ...
Having connection or speed problems with Fibre to the cabinet, Fibre to the Home or Full Fibre broadband? This is the place to post your questions