Since the software upgrade, when I click the Open Scanner button, a new page opens with the name of my printer at the top (Brother MFC-J870DW) but nothing happens after that. I was able to use the scanner with an app (Brother iPrint&Scan) but regret the loss of innate scanner abil...
In this case, Brother recommends you either disable the Firewall on your computer whenever you need to network scan using the scan key or leave the Firewall enabled and adjust the Firewall settings. If the firewall blocks network communication, we recommend adding the following Internal/External...
I use Brother iPrint&Scan app for scanning only and it prints wirelessly from my wife's Windows 11 computer without any Brother software added to her computer. The Brother website I linked in my first post does have Windows drivers and software available but I don't remember ever doing tha...
If you are using a recently released operating system on your computer, download and install the latest driver from the Downloads section. For the latest drivers and utilities we recommend using the "Go" links in the chart to take you to the download page for your model on the Brother ...
To cancel only chosen print jobs, right-click on the specific job and chooseCancel. ClickYes. This should clear the queue. You may have to make several attempts to completely clear the print queue. If the print jobs still remain in the queue after several attempts, restart the computer. ...
reason a networked Brother machine may stop scanning, is because the connection between the computer and the Brother machine is lost. This can occur as a result of wrong settings or configuration of the scanner driver. There are several basic troubleshooting steps you can take to reso...
To cancel only chosen print jobs, right-click on the specific job and chooseCancel. ClickYes. This should clear the queue. You may have to make several attempts to completely clear the print queue. If the print jobs still remain in the queue after several attempts, restart the computer. ...