British Gas's app allows customers to do all the normal things associated with having an energy account, like submitting meter readings, paying bills and tracking energy usage. However, because the boiler side of its business is so important, it also allows customers to book engineer appointments...
3.1.1. SERL smart meter data Half-hourly and daily2 electricity and gas readings are collected via the DCC gateway3 [46], [47] for all participants with an accessible gas (76%) and/or electricity (100%) smart meter. Historic data is stored on the smart meters, and this is collected ...
British Gas's app allows customers to do all the normal things associated with having an energy account, like submitting meter readings, paying bills and tracking energy usage. However, because the boiler side of its business is so important, it also allows customers to book engineer appointments...