British Gas customers can get a smart meter with British Gas regardless of whether they’re on a credit or prepayment meter. All you need to do is log into your account and book your appointment for an engineer to come and install the new meter, which shouldn't take more than a couple...
The article reports on the accusations of British Gas Business (BGB) by its competitors of using unfair sales tactics and an aggressive sales campaign in Great Britain. The said accusations may prevent small and medium sized enterprises from switching energy suppliers. In addition, the company has...
Centrica, parent of British Gas, the largest energy supplier in Britain, said there was a spike in customer churn in March and April following the announcement of a significant increase in the level of the default tariff cap. UK energy regulator, the Office of Gas and Electricity Markets (Ofg...
@pip20conroy tweeted Wednesday: “Well done @BritishGas, you’ve stopped customers from being able to top up their gas cards at local shops without telling us. New year and my severely disabled son who is on PRIORITY register, my 1 year old and myself have NO GAS & customer services is...
British Gas has mapped all “current state” customer journeys across its business, from new customer queries to home engineer visits to service upgrades. Pain points and preferences along each of these paths have been identified, and ...
Centrica supplies energy and energy-related services to around 28 million customer accounts mainly in the UK, Ireland and North America, through brands such as British Gas, Direct Energy and Bord Gáis Energy supported by around 12,000 engineers and technicians. Connected Home was started by ...
We offer training solutions at our customer’s premises ensuring a flexible and cost-effective training approach is available to suit all requirements. Expert guidance Knowledge is power Our Electrical and Gas courses provide the skills and professional credentials that unlock opportunities and give your...
Boiler cover is a popular way to ensure your boiler system stays in check. We take a look at the HomeCare range from British Gas.
*Prices may vary depending on where the customer lives. Once the customer enters their postcode, British Gas will confirm the actual price. [1]Boiler services may be more than 12 months apart. [2]A customers call out history is taken into account at renewal. ...
"Once again, this rate is fixed for the six months, and you can close the account at any time, but you can't make withdrawals," Bowes said. "It's always good to see new accounts that encourage people to save, and Christmas is a good goal as it can help stop people just piling ...