Competition between airlines is fierce, and British Airways aims to be the world leader. Smart use of data can give companies an edge and help them make the right decisions to get profits and passenger numbers back up. Making insight accessible to everyone is a priority at British Airways to ...
“These results show strong trading at the same time as we are making substantial investment in our future. Our customer engagement is going from strength to strength and we’ve achieved more than a billion site visits for the first time,” says Asos chief executive officer Nick Beighton. Beig...
Carolina Martinoli, British Airways’ Director of Brand and Customer Experience, said, “We’re so proud to be the official airline of Team GB and ParalympicsGB for the fourth consecutive Games. The Olympic and Paralympics Games always instil a sense of national pride and it’s an honour to ...
British Airways' first Boeing 787-8 has emerged from the airframer's paint facility with its engine nacelles painted in the carrier's traditional blue scheme. The...
British Airways ---I am ashamed Where do i start.We travelled as a family of 3 from London Heathrow to New York JFK, and we are now on our second day without our luggage.There was approx 30 other couples on the same flight who also had no luggage.We were given a tracking number to...
Frank van der Post, British Airways’s managing director of brands and customer experience, said: “This is a fantastically simple yet smart device that gives each customer the choice to have their own personalised electronic baggage tag that changes with the swipe of a smartphone — every time...
BA was the launch customer for the Rolls-Royce RB211-powered version of Boeing’s widebody twin. This proved a relatively unpopular powerplant option, with just 31 delivered - 28 to BA and three to China’s Yunnan Airlines. The flight and cabin crew at Larnaca shortly before operating the...
Travel smart & enjoy seamless, bag-free travel In partnership with Book now 67% of customers switch to public transport 96% of customers rate our driver partners highly 8,100 4 or 5-star customer reviews 9.6/10 recommend to a friend score 4.6 rating from our customers on Trust...
Responding to customer requests Quality consistency among staff Disclaimer The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages,...
Visa has a 'Verified by Visa' service that is free for Visa card-holders to sign up to. It is a simple service that ensures that both the retailer and the customer are genuine. Popular sites such asDabs.comand Tesco use this scheme, but look for the 'Verified by Visa' logo on less...