The Academic as Service Provider: is the customer 'always right? The bottom line in academics feeling uncomfortable about regarding students as customers is the impression that from a marketing view 'the customer is alwa... S.,V.,Scott - 《Journal of Higher Education Policy & Management》 被...
The author talks about the importance of good customer service in helping businesses survive and advises company to consider developing a training program that allows employees to have knowledge on all aspects of their services and products.KingPamWyoming Business Report...
Here are the facts:When customer service gets done right, it can tremendously boost a company’s bottom line. So there can be a strong positive relationship between customer service and business success, no matter how a company defines “success.” But this positive correlation isn’t ...
It will burn your bottom line.Your company will need to spend more money acquiring new customers to make up for all theexistingandpotentialcustomers it’s losing. Let’s take a closer look at the numbers. The Bottom Line Cost of Bad Customer Service This infographic covers a range of data ...
Triple bottom line in practice Many businesses incorporate triple bottom line principles into their structure. Here are a few companies, in various industries, which hold themselves accountable for their social, environmental and economic impact. Better World Books: This organization sells used books ...
However, what is more impactful to a company's bottom line may not be the collateral damage resulting from shameful gaffes that drive away customers and cause lost market share. It is the missed opportunities from having a myopic approach to business where outcomes are less inclusive of the ...
The triple bottom line (TBL) is a sustainability-focused accounting framework that includes social, environmental and financial factors as bottom-line categories. Businesses, nonprofit organizations and government entities use the TBL to evaluate not only their financial performance, but the overall econom...
Bottomline Accounting, LLC is a Southern, NH based accounting firm specializing in providing accounting services to small businesses.
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The main goal of this study was to investigate the association between corporate social responsibility (CSR) and the value of restaurant firms by employing triple bottom line theory, a framework for a business model of sustainable development focusing on profit, environment, and people rather than ...