You can speak to a Genius at the Genius Bar in anApple Store. But in order to do so you will need to book an appointment with Apple in advance–you can’t just show up. (Well, there are a limited number of walk-in appointments available and they might be able to squeeze you in...
Before you really get into the thick of things with the hardware or go and book an appointment at the Genius Bar, try out a couple of simple troubleshooting tactics first. How to fix your internal Mac keyboard when it’s not working There are many reasons why your internal Mac keyboard mi...
If you want to arrange a repair, click ‘Get Started’ and follow the onscreen prompts to book a Genius Bar appointment. Otherwise, choose to ‘Shut Down’ or ‘Restart’ your MacBook Pro. If Apple Diagnostics or Apple Hardware Test didn’t work, repeat the instructions again but holdopti...
If your MBA is in warranty, or you want to get an out of warranty repair, book a Genius Bar Appointment at your local Apple Store (or Apple Authorised Service Centre). If out of warranty and you're happy repairing your MBA yourself, third party SSD (do check compatibility for your spec...
Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at...
If your eligible MacBook or MacBook Pro model exhibits the aforementioned problem, it’s needless to say that you should immediately get a Genius Bar appointment at Apple and get the problem fixed for free as soon as possible. You may also like to check out: ...
if your computer has died because ofphysical damage(for example, in case you need to recover data from a water-damaged MacBook Pro), these methods won’t be effective. In such a case, you can either find an independent repair provider or make a Genius Bar appointment to get professional ...
Affected customers should visit Apple'sGet Support pageto book an appointment with a Genius Bar or an Apple Authorized Service Provider, who are also authorized to complete free repairs under Apple's service program. Related Roundup:MacBook Pro ...
Affected customers can book an appointment with a Genius Bar or visit an Apple Authorized Service Provider to determine if their MacBook is eligible for coverage. Apple does not currently plan on announcing the Quality Program publicly on its support website, according to sources, but may contact...
8. Contact Apple If none of the methods above work, your only option is to contact Apple. The Touch Bar can sometimes stop working if your Mac has suffered hardware or water damage which should only be fixed by a professional. So, feel free tobook a Genius Bar appointmentand head to yo...