I have owned 5 BMW's and currently own a 750Li xDrive. The company is not standing behind it's warranty and the Brian @ BMW North America Customer service is horrible, rude, & condescending. I have now been pushed over to their legal group to have them stand behind my warranty. I ...
In North America, BMW worked with Qualtrics to drive new workflows within the organization to orient dealerships around the customer. Each dealership is accountable for ensuring that experiences are measured via an automated questionnaire. Below-standard interactions trigger an automated ticket that tracks...
Woodcliff Lake, NJ – March 27, 2024… BMW of North America announced today its annual Center of Excellence (COE) award winners, recognizing 40 BMW dealers across the U.S. for having delivered exceptional results in sales, service, and customer experienc
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BMW of North America announced today its annual Center of Excellence (COE) award winners, recognizing 32 BMW dealers across the U.S. for having delivered exceptional results in sales, service, and customer experience. The Center of Excellence awards are the highest honor a BMW center can ...
to whom he said he gave my email photo to and the detailer. I do hope BMW America & those at BMW Germany, along with service customers that take their cars to Melbourne BMW know how this company is doing business when it comes to service &then practically calling their customer a lier!
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DETROIT - BMW of North America will cut its free scheduled maintenance to 3 years/36,000 miles starting with the 2017 model year and use the savings to pay for a new dealer bonus. Starting in April, dealers who meet BMW's brand standard, customer satisfaction and used-vehicle sales ...
“Global Nomads Group”based in the United States of America is one of the ten grassroots initiatives, which were honored yesterday as recipient of theIntercultural Innovation Hub(IIH), a joint initiative of theUnited Nations of Civilizations(UNAOC) and theBMW Group, implemented with the support ...