The third benefit was faster response time to contractors seeking to rent equipment. While they didn’t have stats for lost business due to delays in responding to customers, feedback from the field was that this was an issue.Indeed, this third benefit was considered the most valuable. From ...
Banking Academy of Vietnam, Hanoi, Vietnam Minh N. Nguyen, Hung M. Pham, Anh Phan & Dung V. Tran Kean University, Union, NJ, USA Ahmed W. Alam Corresponding author Correspondence toAhmed W. Alam. Ethics declarations Conflict of interest There is no conflict of interest. Additional informat...