Many users find the cost prohibitive, and it does not support Gantt charts. Integrations with Outlook and QuickBooks aren't smooth. Scoro Reviews Visit Website Request Demo Pros & Cons Key Features Best for Customer Relationship Management (CRM) CloudBlue PSA Start Price $9,000 Monthly ...
Best software for intuitive setup and use Overall rating: 3.6/5 Core features: 3/5 Cost: 4.2/5 Automation: 3.5/5 Ease of use: 4.6/5 Customer support: 3.6/5 Compatibility: 3.2/5 Syncro is an intuitive and user-friendly PSA tool that offers a customizable IT help desk setup, automated ...
PSA software is a cloud-based or on-premise all-in-one solution that helps MSPs automate theirproject management operationsand manage customer relationships. It simplifies the coordination of tasks by providing an integrated workspace for managing projects, tracking billable hours, delegating responsibiliti...
68% of whom highlight the requirement of billing and invoicing functionality for PSA software. We also gathered over 5,000 verified user reviews to identify products rated highest for usability, value, functionality, and customer support. Our software advisors can help match your needs with...
and remote support, all in a cloud-based platform. This makes it a powerful tool for streamlining IT service delivery. Atera’s PSA functionality helps automate helpdesk operations with its intuitive ticketing system, offering easy tracking of customer issues, priorities, and resolution times. It al...
Kantata is a resource management & PSA software with modules for project scheduling and management, accounting, resource management, business intelligence, and team collaboration. Why I picked Kantata: I chose this software because it offers a system of dashboards, live time and expense tracking fea...
Read detailed reviews about Customer Support Software ➣ Prepared by experts ➣ Select the best B2B solution for your business.
Customer Support (10% of total score) To assess each software provider’s customer support services, I considered the following: Availability of 24/7 support Multiple support channels (email, phone, chat) Access to a detailed knowledge base ...
PSA systems can be integrated withaccounting software,CRM software, andpayroll softwareto make a more end-to-end solution. To qualify for inclusion in the Professional Services Automation category, a product must: Manage customer profiles, sales opportunities, and communications ...
ConnectWise PSA “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month...