There have been somerecent changes to JCPenney’s return policy. It used to have a 90-day return policy, but it sense shortened it to 60 days (which is still generous). Purchases made atJCPenneystores or online can be returned with a receipt within 60 days of the original purchase date....
While some storestighten their return policies around the holidays, here are a few retailers who make returning unwanted items painless — and keep customers coming back to spend more money. Zappos With Zappos’ 365-day return policy, you don’t have to decide right away if those chartreuse bo...
While we're on the theme of stores updating their return policies, let's turn our attention to Macy's. This department store was one of the places with few limits on returns and exchanges. Like other stores, it decided its policy was being abused, so it made changes. The updated policy...
boots—when she encounters someone who tells her about REI's epic lifetime return policy. Let's just say it's a major turning point in the whole narrative of our hero.So well known has been the outdoor gear retailer's return policy, it is literally the stuff of legends in public lore...
These stores have the best return policies in retailMary Hanbury
Exchange policy examples: how 3 ecommerce businesses manage exchangesKeeping best practices in mind, let’s take a look at some examples of online brands that have a great exchange policy in place. GlyphWith a beautiful design and clean drop-down menu, Glyph’s exchange policy is an example ...
If you’d like to learn more about the types of email campaigns that work best for online stores consider reading ourguide to email marketing for ecommerce. Case study:Learn how TechSoup Polska, an organization helping nonprofits get access to new technologies, increased their orders’ value by...
Some cities have Warby Parker brick-and-mortar stores Online vision test Cons Pricier than some competitors Turnaround time 7 to 10 days (expedited shipping available for extra fee) Return policy 30-day free exchange or return policy Insurance accepted Accepts certain vision insurance plans Bes...
“Compared with our General Tao Chicken; this one is not THAT good,” says the introduction of Orange Beef. Another introduction warns. “Don’t let the name fool you. This one is NOT a real Sichuan dish.”“People often search online to find the right restaurant. I don’t want them ...
In fact, in a 2023 VML report, 35% of global online shoppers admitted to over-ordering online items with the intent to return them. But it’s not all bad news: Returns give you the chance to collect customer feedback and provide unsatisfied customers with a better experience....