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LiveChat cons: Can be expensive for multiple users LiveChat has plenty of support-focused features that will satisfy the needs of most small teams. And, as your business grows, LiveChat has the functionality to support it, in the form of separate but integratable chatbot, help center, and ...
Do I have to be available all the time to offer online chat support? No. Tidio enables you to set a custom Do-Not-Disturb schedule and send customers automatic messages. You can also send automated responses to frequently asked questions with Tidio Flows, so you can respond to customer inqu...
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How to create a great customer experience with chat support Customer service chat software can help you deliver a better customer experience 6 best practices for chat etiquette Communicating via live chat is different than interacting with a customer in person, over the phone,… ...