There is no dedicated account manager for the free plan, unlike paid.Pricing: Qualaroo gives you a forever-free plan with all premium features. Paid plan starts at $19.99/month.💡Pro Tip: Use Qualaroo to automatically calculate your NPS and collect qualitative insights using its sentiment analy...
Setting up an NPS survey is relatively easy. You need to create a project on the platform or choose an existing one and navigate to the “Custom form” target action when building your pop-up. After that, add “NPS survey” as a new element to get those stars on your pop-up. Creatin...
To measure customer sentiment, you can monitor important metrics like NPS, CSAT, and CES. The tool is ideal for marketing teams that want to conduct market research, measure brand awareness, and gather feedback on product campaigns. Best for:Short-term surveys, customer sentiment analysis, and ...
A manager could submit a support ticket to request assistance for the location. The same process was followed for maintenance issues when service professionals needed to be dispatched. Managers and support agents could communicate directly within the support ticket, which ensured both parties were ...