Ease of setup and use.Live chat is designed to be user-friendly even if tech isn't your thing. That said, some customer service chat software makes the user experience better than others. I made sure, during my testing, that each of these apps was easy enough to deploy and use without...
Best customer service solutions reviewed. Live chat, chatbots, and other customer service and sales software.
Learn how live chat software together with an omnichannel customer engagement platform can help reduce service costs and increase customer satisfaction.
Learn best practices for live chat support, how it can help you provide better customer experience, and why it's a valuable customer service tool How to create a great customer experience with chat support Customer service chat software can help you deliver a better customer experience ...
Live chat is easy to embed on our website and fully integrated with email ticketing. I like the fact we have all our channels in one software package. I only have good things to say about FocalScope: it is easy to use, constantly updated with new features and fast support.” Brian H...
Learn how live chat software together with an omnichannel customer engagement platform can help reduce service costs and increase customer satisfaction.
Find the 19 best Live Chat Software Tools (free & paid). We look at their pros & cons - among them: LiveChat, Olark, Tidio, Userlike, etc.
It’s time to bring your support experience into the modern era and meet your customers where they are with live chat software. Zendesk is scalable and easy to use, deploys quickly, and integrates with your existing tech stack. Additionally, Zendesk works out of the box—no develope...
1. LiveChat LiveChat is the industry leader in live chat software. It’s very easy to set up and install with their free LiveChat plugin for WordPress. LiveChat also offers beautifully designed live chat support apps that you and your agents can use on your laptops, tablets, and mobile ...
Free live chat software is a free version of a customer support tool that lets you interact with clients on your website and other channels in real time. It’s usually text-based, but companies can implement voice-based chatting on their website as an additional feature. The chat widget is...