Highlighting a featured customer every week or month, offering longtime customers something exclusive, and offering a referral bonus are all noteworthy examples. Though each strategy is different, they all serve the same purpose: telling your audience you’re grateful for their support. And when your...
Relationship selling is the embodiment of the phrase, “This is a marathon, not a sprint.” But the more time and authentic energy a sales rep puts into making a real human connection with each of their prospects, the more fruitful each relationship will become. Dissect prospect concernsUncover...
In this post, I‘ll discuss what a demographic is and why it’s important to capture demographic data at your company. Plus, I've included some demographic examples and questions you should use in your next customer survey – I invite ...
You can easily run a survey or poll with your customer base to find out. Then create a rewards program accordingly. Successful customer loyalty program examples Blume Bodycare retailer Blume uses a points system called Blume Bucks in its loyalty program, dubbed Blumetopia. It’s ...
Take a look at some examples of customer onboarding success from around the world: Slack Slack’s client onboarding process is characterized by its simplicity and intuitiveness. They provide a guided tour of the platform that helps new users understand its features and how to use them effectively...
10 Ways to Create a Nifty Personalized Customer Experience Examples Highly personalized customer experiences, when offered to customers, enable businesses not only to differentiate themselves but also to gain a sustainable competitive advantage. As customers look for customized support, the following practic...
Now that you understand the important precursors to create your canned response portfolio, let’s have a look at some examples of it. Top 10 Canned Responses for Customer Service By now we have understood that canned responses are tailored. They are tailored to improve your customer service, an...
From stunning visuals to creative layouts, these membership site examples offer some great ideas. 9. Nomadic Matt Nomadic Matt is a very popular travel blog for people looking to travel longer while on a budget. The site provides valuable travel tips, resources, virtual events, and more. ...
Proactive customer service starts before a new customer writes into your support team. Rather than waiting for customers to experience a problem before starting a conversation, you can set the tone for a positive customer relationship by reaching out and saying hello. Similarly, if you anticipate...
In this section we’ll cover general best practices and provide some examples with broad application for a majority of use cases. 1. Define the segments This whole step could be a dissertation on its own. In fact, the subject has been giventhat very treatmentboth in print and online. Rathe...