Read detailed reviews about Customer Support Software ➣ Prepared by experts ➣ Select the best B2B solution for your business.
Good customer support software is what you need to ensure that your support team is able to manage customer conversations better and build long-term customer relationships. If you’re looking for a better way to handle customer queries, an alternative to your existing customer service software, ...
We are super lucky to have IT-people as our customers, they know exactly how to file a proper support case. Like, when filing a bug report - they usually include step-by-step instructions on how to replicate the bug. Be like IT-people!
With the right customer success tools, you’ll be able to reduce both voluntary and involuntary churn. The tools take care of the customer experience and resolve issues around onboarding, poor customer support, quality of service, etc. Gives a Better View of Customers You need to know where ...
Verify that you have a process in place for collecting and storing order details, in case a dispute occurs and you need to provide detailed information about your processing and handling of the order. Create a matrix that helps you decide how to make appropriate decisions when a customer has ...
Choose it for:Customer support, sales promotions, and user engagement Integration available:Yes Suitable for:Small to large businesses Price:Starts from $10/month Features: Resolve customer queries much faster with the help ofchat routing.
Learn how to write a customer support job description that attracts your ideal applicants, and review some excellent real-world examples.
LiveAgent puts a great, gamified spin on it. If you want to improve customer support and make your reps' jobs more fun and competitive, it might be your answer. In addition to letting your agents monitor key support stats, they can earn badges and progress through different support levels....
Your customer support tool needs to be able to talk to the other tools you use at your company. After all, the best customer service doesn't happen in a vacuum—it's connected to all the moving parts of your business. Value for price. For all the apps featured here, the price is ju...
We work with some of the best! Have a look at our customer case studies...Whilst we started out supporting retail, we now support hospitality, logistics, local authorities and more! If you need support with your technology, and the software to underpin your business we’re here for you. ...