What are the common use cases for business text messaging? What are the benefits of using a business texting app or service? When should businesses use customer texting services?Match Group taps innovation through conversational messaging “The brilliance of what Zendesk helped us build is that we...
This guide explains how to choose a text message marketing service, as well as summaries and reviews of the best SMS marketing services of 2025.
Not all services provide dedicated apps and others only include the ability to conduct one-to-one texts, which might be an issue for small business owners who work on the go. MMS Most services allow you to send pictures, videos and audio clips to make your messages stand out and be more...
I receive texts from businesses all the time, but I never thought about how they could actually text me until I started looking into customer service texting software. Here are some of the top customer service texting services I found for a range of industries and businesses of ...
SimpleTexting is great for businesses of all sizes to promote goods and services. The tool allows sending and receiving texts using a custom shortcode. You can send text messages to a large number of customers easily using the tool. It supports custom SMS campaigns and allows 1-on-1 customer...
Vonage offers business VoIP phone services in a multichannel unified communications platform with SMS, team chat, and video collaboration for up to 200 participants. All Vonage plans include an IVR and basic call controls: caller ID, call flipping between devices, call parking, conference calling, ...
All these services also had to allow you to scale up your SMS campaigns without charging ridiculous fees or forcing you to jump up to a much more expensive tier. This means this isn't a list of multi-channel marketing apps designed to send thousands of texts at once—though some of the...
Unlimited to individual or group texts. WiFi calls. Verdict:Textfree by pinger is the best free online texting app. You can also make free WiFi calls without the need for a carrier plan. But users are limited to sending 15 messages in a day. The app is supported by online ads that some...
Message Media offers direct marketing SMS services for businesses of many types and sizes. It automatically sends scheduled texts and has a two-way communication feature as well. Why’s it awesome? Message Media allows businesses to set up templates for promotional messages, reminders to pick up ...
To test for the best transcription services we first set up an account with the relevant provider. We then tested the transcription service with a series of different texts, covering everyday wording as well as more technical ones, to gauge how accurately each transcription service could cope wit...